Not that long ago we received a letter from Concentrix a company that we had never heard of before. Concentrix is an outsourced company that are working on behalf of HRMC. The overall aim is to investigate benefit claims and to try to cut how much is payed out in benefits by weeding out those that are either claiming fraudulently or incorrectly.
However the way they go about this isn’t very pleasant as the letters can be rather nasty and they work on a guilty until proven innocent basis which means dealing with them can be described as difficult. The letters ask for numerous bits of sensitive data depending on what they are accusing you off, and to top this off they give you a pretty short amount of time to get the documentation they demand sent to them. When you do this, due to the volume that they are receiving the chances of them even getting them on the system on time is remote let alone looked at. Calling them also often means holding for an hour only to be cut off automatically without ever speaking to a human.
This leads to perfectly innocent people being left without the money they are entitled to and a whole load of stress and aggro.
Fortunately and as we expected our claim was finally sorted and the result fell in our favor.
If you search online for concentrix you’ll find dozens of cases there are even newspaper articles about it
There are plenty of places offering support and advice one such facebook group is called Concentrix Mums which has a lot of friendly and helpful people, Its also worth looking up mumsnet and netmums and of course your local Citizens Advice.
If you get one of these dreaded letters try not to panic and seek advice but most of all dont ignore it. Their is lots of help available and as long as you are claiming what you should things will get sorted.
This Christmas I got a lot of Amazon gift cards and vouchers and knowing that my PlayStation plus is due to expire in January I decided to use my giftcard balance to try and buy a 12 month subscription.
On trying to purchase one of the codes i was asked to validate my account with a debit or credit card.
Turns out that this is just a security feature and that money is taken from the gift card balance and not the card unless there isn’t enough balance of course.
Its been a while since I last posted. It has been a busy few weeks the kids have gone back to school and I have had some drama with the car which fortunately is now working ok and has the MOT for the year. I still have manged for the most part to get videos up on my youtube channel and am keeping to my schedule of uploading something every Tuesday and Thursday. Despite an internet outage to two which meant that I was a little late on one or two of them.
I have also manged to do a few streams on twitch.tv I stream when i can and when internet allows my latest uploads to YouTube are from a live steam that i did while playing lord of the rings online [lotro] Part 1Part 2 . There are more video’s on my channel and I would very much appreciate it if you would like and subscribe.
A few large pieces of news have happened since I last posted, Microsoft buying Minecraft is one. Personally on this I think that even and 2.5billion buying Mojang is a good deal for them however I do worry what it will mean for Minecraft especially on the Playstation format. I hope that Microsoft treat the community right and realise that having it on every platform known to man is a good thing.
As I type in the UK, Scotland are voting either yes or no to decide whether they want to stay part of the UK or if they want to go it alone. So far most of the polls have been very very close. I personally hope that Scotland stay as I do think that we are stronger together than we are apart. I am however getting fed up about all the coverage that there has been about it. As I live in England and am English I don’t get to have a say on the matter but its been all that has been talked about for the last few months. We should know by tomorrow morning either way.
I think that is all for now.
I would just like to thank my followers and subscribers and hope that you continue to enjoy my content.