Not that long ago we received a letter from Concentrix a company that we had never heard of before. Concentrix is an outsourced company that are working on behalf of HRMC. The overall aim is to investigate benefit claims and to try to cut how much is payed out in benefits by weeding out those that are either claiming fraudulently or incorrectly.
However the way they go about this isn’t very pleasant as the letters can be rather nasty and they work on a guilty until proven innocent basis which means dealing with them can be described as difficult. The letters ask for numerous bits of sensitive data depending on what they are accusing you off, and to top this off they give you a pretty short amount of time to get the documentation they demand sent to them. When you do this, due to the volume that they are receiving the chances of them even getting them on the system on time is remote let alone looked at. Calling them also often means holding for an hour only to be cut off automatically without ever speaking to a human.
This leads to perfectly innocent people being left without the money they are entitled to and a whole load of stress and aggro.
Fortunately and as we expected our claim was finally sorted and the result fell in our favor.
If you search online for concentrix you’ll find dozens of cases there are even newspaper articles about it
There are plenty of places offering support and advice one such facebook group is called Concentrix Mums which has a lot of friendly and helpful people, Its also worth looking up mumsnet and netmums and of course your local Citizens Advice.
If you get one of these dreaded letters try not to panic and seek advice but most of all dont ignore it. Their is lots of help available and as long as you are claiming what you should things will get sorted.
Recently got invited to the beta of google+ google’s answer to Facebook.
I have been using it for a few days now and I like it. It’s very strange and takes a little while to get used to but the circles feature where you can group friends and family and others together is useful if you don’t want certain people to see certain posts. Much less chance of your boss seeing you call them an idiot if you were so inclined to post something like that.Assuming you don’t have your boss in your friend circle of course.
Theres also things called sparks which is sort of like a topic rss feed and Facebook’s pages/groups. It does still need some work but im sure it will become very useful. i am already following a few topics and its giving me pretty accurate and interesting results.
Also much like Facebook’s “like” functionality Google plus has +1 which is already making its way onto many websites. apparently Google have made it so that it affects the search ranking a site gets so the more +1’s a topic receives the higher the page will be in a search result.
There’s a lot for google to do if they want to compete with Facebook but its a promising start at least. and i look forward to what they come up with next.
Have you got access? What do you make of it? Whats your favourite feature? Leave a comment:P
Recently I have really gotten into facebook now i have had an account or two for a couple of years now but never really had much to do with it.
However recently i have been finding new applications to play with and its just taking away my time. funnily enought the current most popular one or so it seems farmville i tried but wasnt a fan off prefering farmtown instead.
Saying that im totally addicted to restaurant city, my farm and something called status shuffle. I’m also increasing my geographical knowledge with another playfish app called geo challenge.
So I’m using facebook far more than i ever thought i would. I still don’t see me ever having a twitter account thought i can see its place for business and celebs but for the everyday normal person? Why!