One of the most annoying things about gaming on a laptop is the touchpad. Now there is no reason why the touch pad should not be as serviceable as the good old mouse, It might take a little practise but it should work just as well as a standard mouse. However if you have ever tried to aim immediately after using the keyboard in most cases you’ll probably have noticed that you can’t for a few seconds or that there seems to be interference.
What you would have just experienced is Palm Protection (Different company’s call it different things but it all amounts to the same thing). What Palm Protection is designed to do is to protect users from accidently activating the touch pad while typing on the keyboard. The Idea being that if you’re typing an email or for instance a article you’re not having your cursor move around the screen and end up accidently typing away in a sentence you finished ages ago.
For gaming however this is a bit of a nightmare as it can mean that for a few moments you are unable to look or aim which in some games isn’t an issue but in fast paced games such as a fps could mean the difference to life or death.
Now you would think it would be pretty easy to disable this and indeed for some manufactures its just a option in the driver settings for the touchpad. However for others even switching it off in the settings doesn’t actually switch it off.
Not that long ago we received a letter from Concentrix a company that we had never heard of before. Concentrix is an outsourced company that are working on behalf of HRMC. The overall aim is to investigate benefit claims and to try to cut how much is payed out in benefits by weeding out those that are either claiming fraudulently or incorrectly.
However the way they go about this isn’t very pleasant as the letters can be rather nasty and they work on a guilty until proven innocent basis which means dealing with them can be described as difficult. The letters ask for numerous bits of sensitive data depending on what they are accusing you off, and to top this off they give you a pretty short amount of time to get the documentation they demand sent to them. When you do this, due to the volume that they are receiving the chances of them even getting them on the system on time is remote let alone looked at. Calling them also often means holding for an hour only to be cut off automatically without ever speaking to a human.
This leads to perfectly innocent people being left without the money they are entitled to and a whole load of stress and aggro.
Fortunately and as we expected our claim was finally sorted and the result fell in our favor.
If you search online for concentrix you’ll find dozens of cases there are even newspaper articles about it
There are plenty of places offering support and advice one such facebook group is called Concentrix Mums which has a lot of friendly and helpful people, Its also worth looking up mumsnet and netmums and of course your local Citizens Advice.
If you get one of these dreaded letters try not to panic and seek advice but most of all dont ignore it. Their is lots of help available and as long as you are claiming what you should things will get sorted.